Initial support
Answer frequent questions and guide visitors outside human support hours.
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AI assistance
Chat Bob
An assistant that answers frequent questions, guides visitors and hands conversations off when human intervention is needed.
Web widget
Knowledge base
Human handoff
Visit chat-bob.com ↗
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Chat Bob
Initial support
Hi. I can help you with initial information about services and next steps.
I need support for an existing system.
We can start with a system assessment. If you need human assistance, I can hand off the inquiry with context.
What it solves
Automate repetitive work without removing the human touch
The goal is for AI to handle the first support layer and for the team to receive better context when a person is needed.
Lead capture
Collect basic details and context when someone is interested in a service.
Handoff
When an automated answer is not enough, prepare the handoff to a ticket or a person.
Knowledge base
Bob answers based on information defined by the business
Services, quote requests, support, methodology, company information and FAQs can be part of the initial knowledge base. Its quality improves through real use.
Chat Bob is designed to complement the team, not replace human support.
Integration
Planned channels
Web widget
Support for visitors and potential clients directly on the website.
A possible channel for clients and support, subject to configuration and integration.
Client portal
Planned integration for authenticated clients inside the platform.
Dogfooding
Red-Byte uses Chat Bob on its own website
The widget you see on this site is part of our strategy of using the product internally to detect issues, improve knowledge and validate the real support flow.